Privacy Notice

translation for information purposes

We are glad that you visit us online. The protection of your data and the preservation of your privacy are of particular importance to us. Below you can read about the collection and use of your personal data when you use our website, during ordering and order processing and your rights.

Anonymous data collection

You can visit our website without giving any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that does not allow any conclusion to your person.

Cookies

Our website uses at several locations so-called cookies to make our offer more user-friendly, effective and secure. Cookies do not contain personal data.

Collection, processing and use of your personal data

We collect personal data only in the scope provided by you and to fulfil your order placed on us.

The processing and use of your personal data takes place in accordance with Articles 5, 6 and 7 of the General Data Protection Regulation and your consent herewith to fulfil and process your orders as well as to process your requests via the contact form.

After completion of the contract, all personal data are first stored under consideration of tax and commercial retention periods and deleted after the expiry of the guarantee period, unless you have consented to the further processing and use.

If you wish to exercise your right to delete your personal data, please remember to keep your invoices or delivery notes issued by us in order to be able to clearly assign and process any possible guarantees claimed by you.

Transfer of personal data to third parties

We forward your personal data to the extent necessary in the context of the fulfilment of your orders to DACHSER, DHL or other freight forwarders. A transfer to other third parties without your express consent does not take place.

Use of the e-mail address for sending newsletters

Unless you have objected, we use your specified e-mail address as part of your orders for the electronic delivery of advertising and information for your purchased products, own products, new products or services that are similar to those that you already have acquired us. You may object to this use of your e-mail address at any time by notifying us. The contact details for the exercise of the objection can be found at the end of the privacy policy. You can also use the dedicated link in the advertising email.To ensure that the newsletter is sent to us, we use the double-opt-in procedure. As Newsletter Software Newsletter2Go is used. Your personal data (name and e-mail address) will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling and using your data for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

For further information: https://www.newsletter2go.de/informationen-newsletter-empfaenger/

Your rights according to the Data Protection Regulation and the German Federal Data Protection Act

If you have any questions, please send an email to datenschutz@thermotec-ag.de.

Right to objection:

You have the right to object to the processing of your personal data at any time.

Right to information:

You have the right to obtain information from us about which personal data we have stored and process or have processed by you.

Right to correction:

You have the right to the accuracy of your personal data stored by us. You can always carry out a correction or change.

Right to deletion:

You have the right to ask us to delete your personal data without delay. This presupposes that these data are no longer necessary for the purposes for which they were collected or otherwise processed. We are bound to tax and commercial retention periods.

Please also keep in mind the storage of your invoices or delivery notes issued by us so that we can unambiguously assign and process any warranty claims.

Right to restriction of processing:

You have the right to request the restriction of processing if one of the following conditions is met:

• you deny the accuracy of your personal information for a period of time that enables us to verify the accuracy of your personal information,
• we no longer need your personal information for the purposes of processing, but you need it to assert, exercise or defend your rights or
• you object to the processing, but the grounds for legitimate processing are still under consideration.

Right to portability

You have the right to determine that we forward to you a data request of your personal data requested by you, to third parties of your choice.

Right to revoke the consent

You have the right to revoke your consent to the processing of your personal data at any time. You have the right to contact a data protection supervisory authority at any time.

Using Google Adwords Conversion Tracking

We use the Google AdWords online advertising program and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").

If you do not want to participate in the tracking, you can object to this use by preventing the installation of cookies by a corresponding setting of your browser software (deactivation option). You will not be included in the conversion tracking statistics.

For more information and Google's privacy policy: https://policies.google.com/privacy?gl=en-gb

Using Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install https://tools.google.com/dlpage/gaoptout?hl=en-gb.

 

Disclosure of personal data to third parties from app applications.

A transfer of your personal data to the extent necessary to ensure server readiness and app use. There will be no disclosure to other third parties without your express consent.

Use of e-mail address from app applications

We use your e-mail address within the scope of app use for the creation of a user account and for necessary changes (forgotten password). You can object to this use of your email address at any time by notifying our data protection officer. The contact details for exercising the objection can be found at the beginning of the privacy policy. You can also use the link provided for this purpose in the advertising e-mail.

 

Last Update: 2020-12-10